Dr. Squatch Return & Refund Policy

At Dr. Squatch, customer satisfaction is important to us.

Return Eligibility

Items must be:

• Unused and unopened

• In original packaging

Return Window

Returns must be requested within 14 days of delivery

Non-Returnable Items

• Opened or used personal care products

• Final sale items

• Gift cards

How to Start a Return

Email us at helpdrsquatch@gmail.com with:

• Order number

• Reason for return

We will provide return instructions.

Return Shipping

• Customer pays return shipping

• Free return if item is damaged or incorrect

Refunds

• Processed within 2–5 business days after inspection

• Issued to original payment method

• Shipping fees are non-refundable